Is a web-based application to help in managing complaints and service / maintenance requests.
Handling Complaint with another complaint?
- Do You know accurately how many complaints and from which Tenant/Guest that are handled by Your team?
- Do You know in details how many requests already done, how many are still pending, and from which Tenant/Guest?
- Are you currently tracking Your team work-order / service request using paper or Excel?
- Are you able to quickly measure, view, analyze the performance of your team?
- Have you forgotten to perform a preventive or scheduled maintenance?
Features
- Preventive Maintenance for Building Assets
- Work Order Management
- Utility Consumptions
- Dashboard & Reporting
Functions
- Define Building/Location structure
- Define Asset
- Performance / KPI
- Print Work Order
- Email & SMS notification/reminder
Benefits
- Reduce risk and prevent equipment issues by automatically scheduling and tracking asset maintenance
- Increase tenants / guests satisfaction through better work order tracking
- Track trends and anomalies related to utility consumptions
- Increase team efficiency by accessing information via mobile
- Easier management and performance evaluation through on-demand reporting and KPIs.